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FAQ

Frequently Asked Questions

1

What if I do not have crypto?

No problem. Our payment gateway supports many ways to buy crypto first, including PayPal, Apple Pay, Google Pay, and bank cards.

2

Why do I need KYC to buy crypto if I do not already have any?

KYC is part of the crypto purchase provider’s process. It is usually required only for your first purchase. Depending on your country or region, the provider may ask for a phone number, email address, and identity document. We do not collect or store this information. You can also buy crypto on a platform you trust and transfer it directly.

3

Will buying crypto expose my information?

Your purchase-provider information does not pass through our website. The external provider handles its own identity checks and payment processing.

4

How long does crypto payment confirmation take?

The payment must be confirmed by the blockchain network. In most cases this takes around 2 minutes. Contact support if it remains pending.

5

Is the payment flow complicated?

Usually not. Follow the instructions on the checkout page. In most cases, buying and paying can be finished in one or two minutes.

6

Will crypto payments auto-renew?

No. Crypto payments are one-time purchases only. Buy again whenever you need to continue.

7

Are there any benefits to paying with crypto?

The price, included benefits, and Fast credit validity are shown on each current plan card. They are determined by the current plan, not by a universal PayRam rule.

8

What should I pay attention to before paying?

Use the exact requested network, token, address, and amount. Crypto transfers are irreversible; a transfer sent using the wrong details may not be recoverable.